ItemTrack

Help center Sharing & collaboration Inviting family or co-owners

Inviting family or co-owners

Share links are for one-off views. For persistent shared access — e.g. a partner or co-owner of a household inventory — you can invite them to your account.

Available roles

ItemTrack has a few household roles you can assign to invited users:

  • Household co-owner — full read+write on everything in the household. Can add items, edit, delete, share. Cannot remove the original owner or change billing.
  • Household editor — read+write on items but no destructive operations (can't delete, can't share publicly).
  • Household viewer — read-only. Can see everything but change nothing.

The role determines what the invited user can do once they accept.

How to invite

(Family tier only — this feature is gated.)

Go to your profile page → Household section → Invite member.

Enter their email, pick a role, hit Send. We email them an invite link.

If they don't have an ItemTrack account yet, they go through registration first, then are auto-joined to your household. If they already have an account, they're prompted to switch to your household when they accept.

Switching between households

If a person is in multiple households (e.g. you're a co-owner of your spouse's account AND have your own), they can switch via the household picker on their dashboard. Each household is a separate set of items, boxes, etc.

What invited users see

They see all items, boxes, closets, locations in your household. Including encrypted private fields — co-owners can decrypt because they're inside the household's tenant.

If you want some things to be visible only to you, file a feature request for "private items" — currently not supported.

Removing access

Go to the household management section, find the member, click Remove. They lose access immediately. Their own data — items they personally added — stays in your household; they don't take it with them.

If you want to revoke a co-owner who's gone rogue (suspect of fraud, divorce settlement), removing them is the right action. Also rotate any QR Labels they had access to print, and consider rotating your account password.

Inviting non-household helpers

If someone needs to help you organise but isn't a family member — a moving company, a cleaner, a contractor — share links are a better fit than inviting them to the household. Share links don't give them access to private fields; co-owner role does.

Plan limits

The Personal tier doesn't allow household members. To invite, upgrade to Family or higher. The number of seats per household depends on the plan.

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